[Webinar] Beyond Theory: Applying Behavioral Science to Experiences Using Customer Journey Maps

Jennifer Clinehens

minute read

Hi, everyone! 

Today I'm sharing a 40-minute or so webinar video about using customer journey maps in combination with behavioral science, with the aim of applying these concepts to real experiences. Aka moving "Beyond Theory" to practical applications. 

You can view or download the slides here, and view the video below. 

Please send any questions you might have to [email protected] Thanks! 

About Jen Clinehens
Jen Clinehens headshot
Welcome to Choice Hacking! 
My name is Jen, I'm the founder and managing director of Choice Hacking.  I've spent my career perfecting omni-channel customer experiences for brands like AT&T, McDonalds, Adidas and more using the power of behavioral science, psychology, and AI. 

Now I spend my time writing case studies and creating courses to help others supercharge their work with science.

My team and I also love helping brands solve their biggest marketing and experience challenges - if that sounds like you, please get in touch to learn more.