Media Inquiries & Interviews

Jen clinehens

Managing Director

Popular Topics: 

  • Personalization in retail and e-commerce 
  • Using behavioral science & psychology in marketing
  • How behavioral science can supercharge creative marketing
  • How BeSci and marketing psychology can help brands get attention
  • Marketing or manipulation? The ethics of applied Behavioral Science in marketing
  • Decision-making and leadership 
  • Retail CX trends and insights (Global)
  • Luxury CX market trends and insights (Global)

Sample of Interviews: 

Speaking Appearances: 

Brand Festival, Budapest


ual logo

London College of Fashion

James Madison University

Washington & Lee University

Virginia Commonwealth University

bcx logo

VCU Brandcenter, Executive Education Program

DePaul University,


brainy business

The Brainy Business

with Melina Palmer

connecting the dots


Connecting the Dots

adobe wireframe podcast

Adobe Wireframe

with Khoi Vinh

jagged with jasravee

Jagged with Jasravee

with Jasravee Kaur Chandra

science of cx podcast

Science of CX 

with Steve Pappas


New Normal

with Andrew Maher

ritas podcast

Bippity Boppity Business

with Rita Richa

A recognized authority in applied behavioral science, Jennifer is the managing director of customer experience agency, Choice Hacking where she helps global businesses ethically apply behavioral science and psychology principles to craft irresistible customer experiences. 

Ms. Clinehens is also a content creator whose work was read, watched, and listened to more than 11M times in 2022 alone. You can find her popular podcast, Choice Hacking, on all major streaming platforms and YouTube. 

Jennifer's book Choice Hacking: How to use Behavioral Science and psychology to create an experience that singswas recently named one of the "Best Behavioral Psychology Books of All Time" by Book Authority.

Popular topics include: 

  • Unignorable: How to craft captivating messages and irresistible stories with behavioral science. 
  • The Art and Science of Meaningful Customer Experiences: How creativity and behavioral science work better together.
  • Fishing with Cheeseburgers: The art of selling your professional services firm with psychology and behavioral science.  
  • Dispatches from the Dark Side: How to avoid dark and deceptive patterns in behavioral design.
  • The Science of Going Viral: How content creators can use behavioral science and psychology to hook viewers and build an audience.

Booking Fees: 

In-person speaking fees start at $5k - $8k USD.  Please contact the team to discuss virtual speaking rates.

Travel Information:

Jennifer travels from the UK (Heathrow) but is often in the US (NY & LA). Please contact for booking and travel details.


Want to learn more? Please use this form to get in touch. 

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